Effective Date: September 20, 2025
Our Commitment to Your Privacy
Prep Panda LLC ("we," "us," "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.
We collect information you voluntarily provide to us when you:
This information may include:
When you visit our website, we may automatically collect:
We may receive information about you from:
We share your information with trusted third-party service providers who assist us in operating our business:
For business communications, document management, and collaboration. Your communications and documents may be stored on Google's secure servers.
For scheduling, job management, customer relationship management, and invoicing. Your contact information, service history, and project details are managed through ServiceM8.
For transactional email delivery including appointment confirmations, service notifications, and important updates. Only your email address and necessary message content are shared.
For secure payment processing and subscription management. Stripe handles all payment card information according to PCI compliance standards. We do not store complete payment card details.
For website hosting and infrastructure. Server logs may contain IP addresses and technical information necessary for service operation and security.
We may disclose your information when required by law or when we believe disclosure is necessary to:
If we are involved in a merger, acquisition, asset sale, or other business transaction, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.
We implement appropriate technical and organizational security measures to protect your personal information, including:
Important: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but we continuously work to maintain industry-standard protections.
We retain your personal information for as long as necessary to:
Generally, we retain customer information for 7 years after the last service or interaction, unless longer retention is required by law or legitimate business needs.
You have the right to:
You can control marketing communications by:
Note: You cannot opt out of service-related communications (e.g., appointment confirmations, billing notices).
You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality.
Florida Privacy Rights: As a Florida-based company serving Florida residents, we comply with applicable Florida privacy laws. Florida residents have specific rights regarding their personal information:
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly. If you believe we have information from or about a child under 18, please contact us immediately.
Essential Cookies: Required for website functionality and security
Analytics Cookies: Help us understand how visitors use our website
Preference Cookies: Remember your settings and preferences
Marketing Cookies: Used to deliver relevant advertisements (if applicable)
Most web browsers allow you to control cookies through settings. You can set your browser to refuse cookies or delete certain cookies. However, some website features may not function properly without cookies.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
We Do Not Sell Personal Information
Prep Panda LLC does not sell, rent, or trade your personal information to third parties for their marketing purposes. We only share your information as described in this Privacy Policy to provide our services and operate our business.
We primarily operate in Florida and store data in the United States. If you access our services from outside the United States, your information may be transferred to, stored, and processed in the United States where data protection laws may differ from your jurisdiction.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:
We encourage you to review this Privacy Policy periodically. Your continued use of our services after changes indicates acceptance of the updated policy.
We are committed to ensuring our Privacy Policy is accessible to individuals with disabilities. If you need this policy in an alternative format, please contact us.
For questions about this Privacy Policy, to exercise your privacy rights, or to file a complaint, please contact us:
When contacting us about your privacy rights, please provide:
We will respond to your request within 30 days, or as required by applicable law.
While we primarily serve Florida residents, California residents may have additional rights under the California Consumer Privacy Act (CCPA). If you are a California resident, please contact us for information about your specific rights.
In the event of a data breach that may compromise your personal information, we will notify you in accordance with applicable law, including Florida's data breach notification requirements. Notification will be provided without unreasonable delay and will include information about the breach and steps you can take to protect yourself.
This Privacy Policy is effective as of September 20, 2025, and supersedes any prior privacy policies or statements.
© 2026 Prep Panda LLC. All rights reserved.